# Tespondo > Turn your website into a live call center. Tespondo puts a sales and support agent on your site that answers calls, qualifies leads, and hands off to your team — in the language your customers actually speak. Tespondo is a web agent platform for businesses, agencies, and creators. The agent lives on your website and handles inbound and outbound voice calls, live chat, and lead capture — then transfers the call to a human teammate on the web or mobile app when needed. No phone number or PBX required. The same agent speaks multiple languages and regional dialects so customers get served in their own voice. ## What it does ### Website-based call center - Visitors click and start a live voice call from your website — no phone number, no install - Inbound: the AI agent answers, qualifies, and routes - Outbound: trigger calls to leads directly from the dashboard - Human handoff: transfer an active call to a teammate; their app rings instantly on web or mobile - Built on WebRTC — low-latency, browser-native ### Multilingual conversations - One agent, many languages and regional dialects (including Nigerian English, Pidgin, Yoruba, Igbo, Hausa, Indian English, Arabic, and more) - Customers are served in the language they actually speak - Powered by the Tespondo MLA (Multilingual Language Agent) ### Live chat and lead capture - Embeddable chat widget for any site (WordPress, Shopify, custom) - Real-time visitor tracking, proactive engagement, and lead capture (name, email, conversation context) - Knowledge base and custom tools so the agent answers from your own content ### Instagram automation (secondary) - Automated DM and comment responses - Bulk comment moderation and lead qualification from Instagram interactions - Smart customer grouping by service interest ### Analytics and reporting - Unified dashboard for web, voice, and Instagram metrics - Traffic source and UTM attribution - Device, location, and page-level visitor analytics - AI-generated performance insights and exportable PDF reports ## Key pages - [Home](https://tespondo.com/): Overview of the platform - [Features](https://tespondo.com/features): Full capability list - [Pricing](https://tespondo.com/pricing): Plans from Free to Super Agency - [Pricing Details](https://tespondo.com/pricing-details): Detailed plan comparison - [Multilingual Agent (MLA)](https://tespondo.com/mla): The multilingual voice layer powering Tespondo - [Integrations](https://tespondo.com/integrations): CRM and platform integrations - [WordPress Integration](https://tespondo.com/integrations/wordpress): WordPress plugin setup - [About](https://tespondo.com/about): Company story and mission - [Contact](https://tespondo.com/contact): Support and business inquiries - [Blog](https://tespondo.com/blog): Writing on voice agents, multilingual AI, and customer engagement - [Builders Onboarding](https://tespondo.com/builders-onboarding): Developer documentation - [Downloads](https://tespondo.com/downloads): Desktop and mobile apps - [Privacy](https://tespondo.com/privacy): Privacy policy - [Terms](https://tespondo.com/terms): Terms of service ## Target keywords website call center, web voice agent, click-to-call website, AI sales assistant, AI support agent, multilingual web agent, voice agent with human handoff, inbound and outbound calls from website, browser voice calls, WebRTC sales agent, multilingual customer support, Nigerian English voice agent, Pidgin AI, Yoruba AI, Igbo AI, Hausa AI, Arabic voice agent, Indian English voice agent, lead qualification, Instagram automation ## Company - **Name**: Tespondo (by ApexDigital Hub Ltd) - **Website**: https://tespondo.com - **Support**: support@tespondo.com - **Twitter/X**: @tespondo